top of page


Mail Options

Mailing methods:

Normal Mail: + $1  

SmartPac: +$3.20

Mailing days: Within 3 - 5 working days (excluding weekends & public holidays)

Backorders: 2 - 3 weeks

Monserene will not be liable for any lost mails. 

NOTE: Meetups are not available.

Payment Options

1. Online Payment

Accepted Credit Cards: VISA, Master Card, American Express, Discover, JCB, Diners 
Accepted Debit Cards: Visa & MasterCard

2. Manual Payment*

PayLah! / Paynow / Bank Transfer

*More information will be provided during checkout

Important Notice:

Payment has to be made within 15 minutes for web orders.
Once payment is done, please fill up this manual form or simply drop us an IG DM with payment proof & your invoice number.

Exchange/Refund will not be allowed once the order is paid and confirmed.

Feature Discount

Share your purchases from us on IG & tag us @monserene

to enjoy a 10% off your next purchase & for us to feature you on our IG page! ❤️

We will send you a discount code on Instagram after we see the post!

bottom of page